Extras that bolt onto any package.

Priority response, remote and on-site. Three support hours included each month — additional time at $150/hr. Cancel anytime.

Covers the small stuff that comes up between projects — a new device joining the network, a firewall rule change, a link that needs troubleshooting — without opening a new project each time. Priority scheduling for both remote and on-site help.

VPN, endpoint protection and MFA so working from home is as secure as the office.

We set up VPN access, endpoint protection and multi-factor authentication for every remote or hybrid staff member. A good fit if your team works from home, on the road, or from client sites without dedicated protection today.

Clean runs, patch panels, labeling and certification.

Every run is tested and certified, labeled at both ends, and terminated into a patch panel that still makes sense six months from now. Useful on its own for a renovation or office move, or bundled into any tier that needs more drops than the base design covers.

Audit and right-size your cloud spend, one-time or quarterly.

We review your cloud bill line by line, flag what's oversized or unused, and right-size it without touching performance. Run it once after a migration, or set it up as a quarterly check so spend doesn't creep back up.

Independent review against your industry requirements.

An independent pass against the framework that applies to you — HIPAA, PCI, CMMC, or a client's security questionnaire — with a written report of gaps and fixes. Useful as a stand-alone check even if we didn't build your network.

Hands-on session so your team owns the day-to-day.

A hands-on session with your team covering the systems we just built — what to check, what to escalate, and how to handle the basics without calling us first. Scoped to whichever tier you're on.

Racking, power, cooling and cable management, done right.

Racking, power distribution, cooling and cable management for a dedicated server room or closet, scoped to your equipment and space. Priced per site once we've seen the room.

A guided video call while your team installs shipped equipment — we walk you through it live.

Pairs with nationwide shipped equipment: we stay on a video call while your team racks and powers on the gear, talking through each step in real time. A middle ground between a written guide and a technician on-site.

Outside Southern Ohio & Northern Kentucky? We send a technician to install on-site.

For sites outside our on-site service area that still want a hands-on install rather than a guided remote call. We send a technician to your location; pricing covers travel plus install time and is quoted per site.